From first inquiry to every service after.
DLVRD connects sales, service and after-sales communication in one customer journey. Answer inquiries instantly, book test drives and service appointments, keep customers updated and stay connected long after the vehicle leaves the showroom.
One conversation across the entire ownership journey.
Discover
Turn interest into a conversation
Engage customers from campaigns, your website, social media or WhatsApp and let them ask about models, specifications, pricing and availability.
Qualify
Give your sales team better leads
Use AI to understand what the customer is looking for, capture their preferences and route qualified opportunities to the right sales team or branch.
Book
Move customers from interest to action
Let customers request a test drive or showroom visit and automatically send confirmations, reminders and follow-ups.
Service
Make after-sales easier
Allow customers to request service appointments, receive reminders and stay informed throughout their service journey.
Retain
Stay connected after the sale
Continue the relationship with service reminders, warranty notifications, new model launches, accessories, trade-in opportunities and personalized campaigns.
Turn every automotive inquiry into an opportunity.
DLVRD brings AI, automation and your sales teams together so customers get immediate answers while serious opportunities reach the right person with the full conversation already available.
- 01AI vehicle assistanceAnswer common questions about models, specifications, features, availability, pricing and dealership information 24/7.
- 02Lead qualificationCapture vehicle interest, budget, preferred branch and other relevant information before routing the opportunity to sales.
- 03Test drive bookingLet customers request test drives or showroom appointments directly through the conversation and automate the confirmation and reminder journey.
- 04Smart routingRoute inquiries based on brand, branch, department, vehicle interest or customer request.
- 05Live sales supportWhen a customer is ready to speak with someone, transfer the conversation to a sales advisor with its history and context intact.
- 06CampaignsLaunch new models, promote offers and reconnect with existing customers through targeted WhatsApp and SMS campaigns.
Keep the relationship going after the keys are handed over.
The sale is only the beginning. Connect DLVRD to your existing systems to automate service communication and give customers an easier way to reach your after-sales team.
- 01Service bookingLet customers request service, maintenance or repair appointments without waiting on the phone.
- 02Service remindersAutomatically remind customers when scheduled maintenance or another service milestone is approaching.
- 03Vehicle status updatesKeep customers informed when their vehicle is received, being serviced and ready for collection.
- 04AI after-sales supportHandle routine questions about service, maintenance, locations, opening hours and procedures while routing more complex requests to your team.
- 05Parts & accessoriesHandle availability inquiries and connect customers with the appropriate parts or accessories team.
- 06Customer feedbackAutomatically request feedback after a vehicle delivery or service visit and track the customer experience across branches and departments.
Connect communication to your automotive systems.
Integrate DLVRD with your CRM, DMS, website, mobile app and other internal systems to trigger communication based on real customer activity.
Respond instantly and start qualification.
Capture their preferences and schedule the next step.
Automatically remind the customer and provide a path to book.
Keep the customer updated throughout the service journey.
Send a collection notification automatically.
Route the conversation to the right sales, service or parts team.
Reach relevant customer segments with targeted campaigns.
One platform for the entire automotive journey.
Sales
Capture, qualify and route automotive leads.
AI Assistance
Answer sales and after-sales questions around the clock.
Appointments
Manage test drives, showroom visits and service requests.
After-Sales
Automate reminders, updates and customer follow-ups.
Campaigns
Promote vehicles, offers, accessories and services.
Customer Support
Connect AI and live teams across departments.
Integrations
Connect DLVRD with your CRM, DMS and existing systems.
Analytics
Track conversations, leads, appointments and team performance from one place.
The customer journey doesn't end at the showroom.
Connect sales, service and after-sales communication with DLVRD.
See DLVRD on your automotive journey