Customer voices

Not our words.Theirs.

Written stories and filmed conversations from teams running their customer communication on DLVRD. Printed with the scores they gave when available, the problems they started with, and nothing tidied away.

Average across every dimension rated

4.6/5
92%
3
On camera
4
Customer stories
  • Mike Sport logo
  • Notre Dame University – Louaize logo
  • Bassoul Heneine logo
  • SPI logo
  • K&A Machmouchi Pharmacy logo
  • Reachware logo

On camera

Three conversations, filmed on site. Pick one to watch it in the frame.

Mike Sport

2 films

Notre Dame University – Louaize

1 film

Customer stories

First-hand accounts of what changed. Survey ratings are printed in full whenever a customer provided them.

Bassoul Heneine logo

Bassoul Heneine

5.0/5

Average score

I don't want anyone to know about DLVRD otherwise we would lose our competitive advantage.

Before DLVRD

We had WhatsApp Business installed, and only the CRM team was able to communicate with clients.

After DLVRD

Now all DLVRD users can easily communicate with clients without having to go through the CRM team. Plus we're able to monitor the number of chats received, missed, response time, and employee activity.

Overall experience

5/5

Business value

5/5

Team support

5/5

Meets your needs

5/5

Meta compliance

5/5

Would recommend

5/5

SPI logo

SPI

Sport performance & certification

4.2/5

Average score

A go-to for business growth.

Before DLVRD

Replying to all the leads in the same day.

After DLVRD

Organised chats and workflows that helped us reach more people.

Overall experience

4/5

Business value

4/5

Team support

5/5

Meets your needs

4/5

Meta compliance

4/5

Would recommend

4/5

K&A Machmouchi Pharmacy logo

K&A Machmouchi Pharmacy

The service, and the people you work with, truly matter.

Before DLVRD

We searched a lot for what was missing. We found it, we tried it. But we quickly realized that not everything is in the product.

After DLVRD

Our story with DLVRD started with a problem caused by another product. That challenge pushed us to fix, improve, and evolve to the next level, and made us build something better.

Reachware logo

Reachware

DLVRD support doesn’t stop after selling the solution

Our experience with the DLVRD team has been very positive. From the initial enablement, onboarding and training to the ongoing support, the team has always been responsive, collaborative, and easy to work with, even with our tough clients. One of the things that we really appreciate is that DLVRD support doesn’t stop after selling the solution to the client. The team also continues to support the clients whenever they face any challenges, which gives us and our clients great confidence in this partnership.

Start your next conversation

Turn every customer touchpoint into a better experience.

Bring conversations, campaigns and AI in one platform built to help your business connect, respond and grow.

Book a demo
FAQ

Frequently asked questions

What do DLVRD customers say about the platform?

The testimonials page carries filmed testimonials and survey scores from customers, structured around what their communication looked like before DLVRD, what changed afterwards, and how they rated the platform out of five.

Are the testimonials from real customers?

Yes. They are filmed testimonials from named customers with their company and role, alongside the scores those teams gave in a survey.

What results do customers report?

The specifics vary by industry and use case, which is why each testimonial states the customer's own before-and-after rather than a single headline number. The case studies section covers the same ground in more detail.

Where can we see more detailed customer results?

In the case studies section, which covers how teams across industries and solutions use DLVRD and what it produced.