The chat is the new storefront.
From the first campaign to the loyalty follow-up, DLVRD turns every shopper conversation into a place to browse, buy and come back, on the channels they already use daily.
Five moments. One thread. Zero drop-off.
Discover
A segmented campaign drops the new collection into the shopper's WhatsApp.
Ask
Vaya answers sizing and stock questions instantly, in the same thread.
Buy
Catalog, cart and payment complete inside the conversation.
Track
Order and delivery updates arrive proactively, before the customer asks.
Return
A loyalty nudge at the right moment turns one order into a habit.
Your catalog, checkout and support desk, in one bubble.
WhatsApp commerce templates put real product cards, carts and payment links inside the chat. When the shopper hesitates, Vaya answers. When they're ready, a stylist takes over with the full history in view.
Catalog & cart in chat
Shoppers browse products, build a cart and pay without ever leaving the conversation.
Cart recovery journeys
Automatic, well-timed reminders with a one-tap path back to checkout.
Order & delivery updates
Confirmation, dispatch, out-for-delivery and delivered, each one a branded touchpoint.
Loyalty campaigns
Win-back flows, VIP drops and review requests targeted by purchase behavior.
"We stopped sending customers to the website. The chat is the store now, and it converts better than the site ever did."
E-commerce director, NextGen Store
Bring your store into the chat